Who we are and how we work
Electrical contractors providing domestic and commercial work from fault-finding and extra sockets to rewires, consumer units, EICRs and EV chargepoints with fixed written prices upfront. Based at Regus Tunbridge Wells - Pluto House in Tunbridge Wells, we serve TN1 areas including Southborough, Rusthall, High Brooms, Sherwood and Hawkenbury. NICEIC approved and Part P registered, we guarantee transparent fixed-price quotes, clear communication, Monday–Saturday availability and a 24-hour emergency line for urgent electrical problems.
What you can expect
When you contact us, you can expect clear advice, a fixed written price before work begins and no bill higher than the agreed quote. We’ll explain what we’ve found in plain language, so you can make an informed decision without pressure. Our response time depends on the nature of the enquiry, but we’ll keep you updated rather than leave you wondering.
You can expect:
- A practical discussion of the issue, whether it’s a faulty socket, consumer unit concern or EICR query.
- Communication clarity from first call to completed work, including any access or timing arrangements.
- Written details that help you understand the agreed scope and cost before we begin.
We know inviting an electrician into your home or premises requires confidence. We’ll aim to make each stage straightforward, calm and easy to follow.
Our promises
We want you to feel confident before we begin, with a clear written quote that will not increase.
We are registered with NICEIC and self-certify certain electrical work where applicable; in some cases work may need notifying to the local building control or certified by another competent person—if your job requires it we will explain which route applies. We are fully insured for public liability and professional indemnity as appropriate to our services. Our workmanship carries a 12‑month guarantee; this covers faults in our workmanship but does not extend to fair wear and tear, misuse, or damage by others.
If you have a question about any promise, we’ll explain it plainly before work starts.
A fixed price in writing before we start
Start with certainty: we’ll provide a fixed price in writing before any work begins, covering labour, parts, VAT and certification where required. Your written estimate sets out what we’ll do, the agreed cost and any assumptions we’ve made, so you can decide with clear price certainty.
If we identify something unexpected, such as concealed damage or outdated cabling, we’ll explain the issue and available options before carrying out additional work. We won’t simply add charges after the event. Any change to the original scope is discussed with you first and confirmed in writing where needed.
This approach helps you compare quotes fairly and plan your budget without surprises. The price we agree is the price you should expect to pay for the specified work, whether it’s a repair, EICR, consumer unit or rewire.
NICEIC approved, Part P registered, fully insured
For reassurance that the electrical work in your Tunbridge Wells property is carried out properly, we’re NICEIC approved, Part P registered and covered by £5 million public liability insurance. These approved credentials mean we’re assessed against relevant electrical standards and can handle notifiable domestic work under Part P requirements.
You shouldn’t have to take our word for it. We’ll explain what certification or notification applies to your job, whether it’s in a Victorian terrace, a newer estate home or a listed property. Our team is happy to answer questions before work begins, so you understand who is responsible and what documents you’ll receive.
Our insurance details are available on request. This cover provides added protection while we work in your home, giving you confidence when choosing an electrician.
12-month workmanship guarantee
Confidence in the quality of our work comes with a 12-month workmanship guarantee on every job we complete. It’s our clear promise that the installation and repair work we carry out will meet the standard you should expect.
If an issue arises that relates to our workmanship during that period, contact us and we’ll assess it promptly. We’ll explain what we find, what is covered and the next steps before any remedial work begins. This 12 month guarantee covers our labour and installation quality; it doesn’t replace manufacturer warranties on parts, fittings or equipment.
Our workmanship assurance is designed to give you confidence after we leave, whether we’ve fitted a consumer unit, added sockets or completed a rewire. We value honest feedback because it helps future Tunbridge Wells customers understand the care and accountability behind our service.
Where we work
From our base at Regus Tunbridge Wells - Pluto House in Tunbridge Wells we cover addresses across the TN1 postcode, including homes and businesses in Southborough village, Rusthall, High Brooms, Sherwood and Hawkenbury.
We do not operate a trade counter in Tunbridge Wells; we are a service‑area electrical contractor who visits the address you nominate, whether that is a terraced Victorian home in High Brooms, a 1960s semi in Rusthall, a 1990s estate house in Sherwood, a listed cottage in Loose or a detached property in Southborough.
Our local focus on Tunbridge Wells neighbourhoods means we can explain required electrical work with reference to the typical construction and age of the property at your address.
How to get in touch
To arrange electrical work at your Tunbridge Wells address, call us on our local 01892 number during 7am–6pm, Monday to Saturday, or use our 24-hour emergency line if the issue can’t wait. We’ll listen to what’s happening, take your details and explain the next practical step clearly.
Our contact methods are designed to make appointment booking straightforward. Tell us your address, the electrical issue and any access requirements, and we’ll confirm a suitable visit time. We work from Regus Tunbridge Wells - Pluto House and travel to homes and businesses across Tunbridge Wells and nearby areas; there’s no trade counter for walk-in visits.
Before work begins, we’ll provide a fixed price in writing where the scope allows. Your bill won’t be larger than the agreed quote, giving you clarity before you commit.